Refund policy

Customer satisfaction is important to us. If you are not completely satisfied with your purchase, Sipzyo offers a 30-day free return and refund policy.

Return Window

You may request a return within 30 days of receiving your order.

Return Conditions

To be eligible for a return:

• The item must be unused and in its original condition

• The product should be returned in its original packaging when possible

• Proof of purchase is required

Refund Process

Once we receive and inspect the returned item, we will process your refund. Refunds are issued to the original payment method used during purchase.

Refund processing time typically takes 5–10 business days, depending on your bank or payment provider.

Free Returns

Sipzyo offers free returns within the 30-day period, ensuring that customers can shop with confidence.

If you wish to start a return, please contact our support team before sending any items back so we can provide the correct return instructions.